Jhamsikhel, Lalitpur
Kathmandu, Nepal

Open Daily: 7:00 AM - 10:00 PM

Legal

Privacy Policy

Last updated: January 2026

1. Introduction

Welcome to URBAN GRIND. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect information you provide directly to us, such as:

  • Contact information (name, email address, phone number)
  • Messages and feedback you send through our contact form
  • Information about your preferences and interactions with our services

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Send you updates about our café, events, and promotions
  • Improve our website and services
  • Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

6. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

URBAN GRIND

Jhamsikhel, Lalitpur

Kathmandu, Nepal

hello@urbangrind.com.np